Q: I just updated to macOS Catalina (10.15) and my Displays stopped working. How do I fix this issue?

Computers running macOS Catalina (10.15) may experience compatibility issues with products that use DisplayLink technology, such as USB Docking Stations and Video Adapters. Connecting to a DisplayLink-powered Product may cause the Display(s) to output a blank screen. If you experience this problem, follow these steps:

1. Update computer to the latest version of macOS 10.15

2. Permit Screen Recording by following these steps: macOS Catalina 10.15: Screen Recording permission (external link)

https://support.displaylink.com/knowledgebase/articles/1916602-macos-catalina-10-15-screen-recording-
permission

3. Enable the DisplayLink Kernel Extension by following these steps: macOS 10.13, 10.14 and
10.15: Video functionality not enabled (external link)

https://support.displaylink.com/knowledgebase/articles/1188004-macos-10-13-10-14-and-10-15-video-
functionality








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